In-stock orders normally ship within 24-48 hours, excluding weekends and holidays. after receipt of payment and are shipped via DHL Global or DHL Express for internationall orders and Thai Postal Service for domestic orders. All shipments are trackable and you will be provided with a tracking link by email within 72 hours from that your order has been shipped. Note that it can take some time before the tracking information is visible even though we have sent you the link. All delivery times below are estimated and should be counted from the day your order was shipped.
Our fastest shipping alternative available with a transit time of 3-5 days depending o the destination country.The cost for all our shipping options is calculated by weight and for the Express services price will increase every 500 gram. So to get the most for your money you may combine your order to reach the optimum weight. For example, the shipping cost for 1x item might be the same as for 3x depending on the weight of the products. You can see the estimated weight of the items in your shopping cart on the checkout page or in the drop down cart. Real time tracking is available.
If you're not in a hurry and want a cheaper alternative you also offer the possibility to get your order shipped with DHL Global. Depending on the destination country, for Asia Pacific it is 5-7 days, Western Europe 9-12 days, USA & North America 12-14 days and the rest of the world 14-21 days. Tracking is available although it is not real time. Cost is calculated by weight and price goes up every 200g up to 2kg. Please note that if your order is above 2kg you will have to choose to have your order delivered with DHL Express. To get the most for your money you may combine your order to reach the optimum weight. For example, the shipping cost for 1x item might be the same as for 3x depending on the weight of the products. You can see the estimated weight of the items in your shopping cart on the checkout page or in the drop down cart. Tracking information for orders made with DHL global will normally be sent out within 24h after your order has been picked up by DHL.
For domestic orders within Thailand we will ship with registered Express Mail Service through the Thai Postal Office. You will be provided with a tracking number so you can track your order from the Thai Postal Service website, real time tracking is not available. Note that it might take longer than 7 days if you are ordering to any of the outer provinces.
Currently we ship to the countries listed below. If the country you want to order to is not in the list please send us an email and we will fix this as DHL are able to ship to most countries in the world we just need to input everything into the system. Global Mail above 2kg is unfortunately not available and if your order weights above 2kg you will have to use DHL Express. For orders over 10kg please contact us.
Please see our Terms & Conditions in regards to return shipments.